MWSCOTT85019 1417 days ago 
Purchased Used Bike - Fobo already installed

Hi, I purchased a bike with the sensors already installed. When I try to synch with the app on my phone, I receive an error message that says the sensors are for another user. How can I get the sensors transferred to my account?

Additional Information
App Version 2.21.5.2
Mobile Operating System iOS 13.3
Device Iphone XR
Solution

Hi, please send your proof of purchase and the screenshot of the error message while installing the sensor to fobo@salutica.com.my. We will handle it from there. Thanks.

Steve Passalacqua  1353 days ago

Here are the screen shots of the error message I keep getting

Steve Passalacqua  1353 days ago

Sorry I post my error messages on the wrong post