MWSCOTT85019
1417 days ago
Purchased Used Bike - Fobo already installed
Hi, I purchased a bike with the sensors already installed. When I try to synch with the app on my phone, I receive an error message that says the sensors are for another user. How can I get the sensors transferred to my account?
Additional Information
| App Version | 2.21.5.2 |
|---|---|
| Mobile Operating System | iOS 13.3 |
| Device | Iphone XR |
Steve Passalacqua
1353 days ago
Here are the screen shots of the error message I keep getting
Attachment
Steve Passalacqua
1353 days ago
Sorry I post my error messages on the wrong post
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Hi, please send your proof of purchase and the screenshot of the error message while installing the sensor to fobo@salutica.com.my. We will handle it from there. Thanks.