snowmonger 966 days ago 
Reinstalling sensors

After replacing the battery, I’m unable to reinstall the sensors. It keeps going on a loop and says to try again and so on. Anyone knows how to fix this issue?

附加信息
应用程式版本 1.13.3
手机操作系统 iOS 14.5
设备 Iphone XR
amir.salutica  965 days ago

Dear Sir/Madam Thank you for contacting FOBO. For investigating the issue, kindly send a screenshot of the error message you have received during reinstalling sensors to fobo@salutica.com.my. (Ensure sensor’s batteries are new) We look forward to serve you better. Best Regards Amir Bayati FOBO Support Team