James Upton 1005 days ago 
Sensor not working after replacing battery.

I changed the battery in one of my FOBO Bike 2 sensors. After reinstalling the sensor, I get this message: "Owner Sensor The sensor(00158807FF33) is already installed in Tire Position RT in Bike Name uptonjl. Please try a different sensor." However, in the app, for that sensor, it says "Not Installed" I have tried reinstalling and even taking the battery back out and reinserting it. What do I need to do to get the sensor working again? Thanks!

附加信息
应用程式版本 1.13.0
手机操作系统 Android 9 Pie
设备 Samsung S8+
amir.salutica  1004 days ago

Dear James Thank you for contacting FOBO, Please send Log-File to us by going into App settings, then tap “Feedback” and send to fobo@salutica.com.my. We look forward to serving you better. Best Regards Amir Bayati FOBO Support Team

EstherHaus VanPeebles  904 days ago

I had similar issue. Turned out to be the connection of the battery to the Fobo. I bent the tabs down to make sure there was contact with the battery, an that did the trick.