Daniel Laux 1355 days ago 
Refurbished product not released

I just opened a sealed package and when I synced the first sensor i got a message that it belonged to another user. Error (001 58808 77C5) I sent a message to the email it provided but I don't know if it is active. Can you reset it for me?

Additional Information
App Version 1.0.0
Mobile Operating System Android 9 Pie
Device Note 10
Solution

Hi, Thanks for contacting us. Please contact our technical team at fobo@salutica.com.my, they will assist you on the issue.

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