yvg47jxqdc@privaterelay.appleid.com 1116 days ago 
Brand new product does not work

I attempted to install the sensors on my trike and they would not detect with my phone. I tried all three sensors and couldn’t get any of them to sync. I replaced the battery of one of them and it still would not sync. I then attempted to get them to sync with an older iPhone 6s Plus and it wouldn’t sync with that either. I gave it full permissions on both phones. Did I just get 3 faulty sensors or is there something I’m missing?

附加信息
应用程式版本 1.12.0.0
手机操作系统 iOS 14.3
设备 Iphone 12 Pro Max
方法

Hi, may I know which app you are using and appreciate if you can send the screenshot of the error message appear on the screen. Please write to fobo@salutica.com.my and we are here to help. Thanks.

LES HOLLOWELL  635 days ago

I have the same issue on my trike.did you ever get them to work?if so how?