Randy Bren 1349 days ago 
Irregular update?

I recently installed Fobo Bike 2 sensors. They work fine except at times the interval between updating the readings is lengthy - over an hour sometimes while riding. Is this normal? I would think it would update much more frequently?

Additional Information
App Version 1.0.0
Mobile Operating System Android 9 Pie
Device Samsung Note8
Solution

Hi Randy, thanks for contacting us. Please make sure FOBO Bike 2 is not under any power saving mode by other apps and the FOBO service is running in the notification tray. Also, you may want to send log files to us by pressing "Feedback" in the general settings. Thank you.

Randy Bren  1349 days ago

Fobo service is running. No power restrictions set. How do I upload a log?

Randy Bren  1349 days ago

Log has been sent.