Charles Ellis
51 days ago
Pressure unit reverts back to metric.
When opening app the settings keep going to default metric after I set to psi and Fahrenheit
| 应用程式版本 | 1.0.0 |
|---|---|
| 手机操作系统 | Android 12 |
| 设备 | Galaxy s21 |
Amir Bayati
FOBO Admin
50 days ago
Dear Sir/Madam, Thank you for getting in touch with FOBO. We sincerely apologize for any inconvenience you may have encountered. To thoroughly investigate the issue and enhance your user experience, we kindly ask for the following details to share with us by writing an email to "cx@my-fobo.com": 1.The email address associated with your current login for the FOBO Bike 2 App. You can find this at the top of the user's profile page in the app. 2. Please provide a screenshot or photo of the tire sensor status and user's profile page within the FOBO Bike 2 App for our reference. 3. What is your smartphone model and OS ? Your cooperation in providing these details will greatly assist us in effectively investigating and addressing the issue at hand. Best Regards Customer Experience Team Salutica Allied Solutions Sdn. Bhd. (a subsidiary of Salutica Berhad) 3 Jalan Zarib 6, Kawasan Perindustrian Zarib, 31500 Lahat, Ipoh, Perak, Malaysia T +605 320 6886 F +605 322 2029 | my-fobo.salutica.com.my
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Dear Sir/Madam, Thank you for getting in touch with FOBO. We sincerely apologize for any inconvenience you may have encountered. To thoroughly investigate the issue and enhance your user experience, we kindly ask for the following details to share with us by writing an email to "cx@my-fobo.com": 1.The email address associated with your current login for the FOBO Bike 2 App. You can find this at the top of the user's profile page in the app. 2. Please provide a screenshot or photo of the tire sensor status and user's profile page within the FOBO Bike 2 App for our reference. 3. What is your smartphone model and OS ? Your cooperation in providing these details will greatly assist us in effectively investigating and addressing the issue at hand. Best Regards Customer Experience Team Salutica Allied Solutions Sdn. Bhd. (a subsidiary of Salutica Berhad) 3 Jalan Zarib 6, Kawasan Perindustrian Zarib, 31500 Lahat, Ipoh, Perak, Malaysia T +605 320 6886 F +605 322 2029 | my-fobo.salutica.com.my