pnove50@gmail.com
67 days ago
Battery Goes Dead tooSoon
One if my sensors batteries on my motorcycle goes dead constantly within two weeks. Does the company or anyone have an answer for fixing that. My other sensor battery on the other tire lasts for more than one season. Thank you, Peter
| 应用程式版本 | 1.0.0 |
|---|---|
| 手机操作系统 | iOS 14.0 |
| 设备 | 12 Mini |
Amir Bayati
FOBO Admin
67 days ago
Dear Sir/Madam, Thank you for getting in touch with FOBO. We sincerely apologize for any inconvenience you may have encountered. To thoroughly investigate the issue and enhance your user experience, we kindly ask for the following details and write an email to "cx@my-fobo.com" : The email address associated with your current login for the FOBO Bike/Tire 2 App. You can find this at the top of the user's profile page in the app. Kindly send us the log files of your vehicle's profile. You can do this by navigating to the user profile page, scrolling down, and tapping the “Save and Send Log” button. Please email the log files to cx@my-fobo.com. Your cooperation in providing these details will greatly assist us in effectively investigating and addressing the issue at hand. Best Regards, Customer Experience Team Salutica Allied Solutions Sdn. Bhd. (a subsidiary of Salutica Berhad) 3 Jalan Zarib 6, Kawasan Perindustrian Zarib, 31500 Lahat, Ipoh, Perak, Malaysia T +605 320 6886 F +605 322 2029 | my-fobo.salutica.com.my
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Dear Sir/Madam, Thank you for getting in touch with FOBO. We sincerely apologize for any inconvenience you may have encountered. To thoroughly investigate the issue and enhance your user experience, we kindly ask for the following details and write an email to "cx@my-fobo.com" : The email address associated with your current login for the FOBO Bike/Tire 2 App. You can find this at the top of the user's profile page in the app. Kindly send us the log files of your vehicle's profile. You can do this by navigating to the user profile page, scrolling down, and tapping the “Save and Send Log” button. Please email the log files to cx@my-fobo.com. Your cooperation in providing these details will greatly assist us in effectively investigating and addressing the issue at hand. Best Regards, Customer Experience Team Salutica Allied Solutions Sdn. Bhd. (a subsidiary of Salutica Berhad) 3 Jalan Zarib 6, Kawasan Perindustrian Zarib, 31500 Lahat, Ipoh, Perak, Malaysia T +605 320 6886 F +605 322 2029 | my-fobo.salutica.com.my