Hi, One sensor of my Fobo got battery issue, it run our very quickly which take around 3 days for a new battery,
App Version | 1.0.0 |
---|---|
Mobile Operating System | iOS 15 |
Device | 13 |
Dear Sir/Madam Thank you for contacting FOBO and we are sorry for any inconvenience caused. Kindly provide us with below details by writing an email to "cx@my-fobo.com" for investigating the issue: 1. What is your email account that you logged-in for FOBO App now? (It is available on top of the user's profile page) 2. Send us a screenshot/photo of the tire sensor page/status in FOBO App 3. Send us a log files of your Car/Bike's profile by going into User's profile page then scroll down and tap “Save and Send Log” button and email to "cx@my-fobo.com" 4. What battery brand you used for replacements ? We look forward to serving you better. Best Regards Customer Experience | Salutica Allied Solutions Sdn. Bhd. (a subsidiary of Salutica Berhad) 3 Jalan Zarib 6, Kawasan Perindustrian Zarib, 31500 Lahat, Ipoh, Perak, Malaysia T +605 320 6886 F +605 322 2029 | my-fobo.salutica.com.my
Hi, 1. My email account is: khoa_022002@yahoo.com 2 & 3. I will send through your email 4. I tried with 2 kinds of battery is Maxell & Panasonic. The error still the same,
Dear Sir/Madam Thank you for contacting FOBO and we are sorry for any inconvenience caused. Kindly provide us with below details by writing an email to "cx@my-fobo.com" for investigating the issue: 1. What is your email account that you logged-in for FOBO App now? (It is available on top of the user's profile page) 2. Send us a screenshot/photo of the tire sensor page/status in FOBO App 3. Send us a log files of your Car/Bike's profile by going into User's profile page then scroll down and tap “Save and Send Log” button and email to "cx@my-fobo.com" 4. What battery brand you used for replacements ? We look forward to serving you better. Best Regards Customer Experience | Salutica Allied Solutions Sdn. Bhd. (a subsidiary of Salutica Berhad) 3 Jalan Zarib 6, Kawasan Perindustrian Zarib, 31500 Lahat, Ipoh, Perak, Malaysia T +605 320 6886 F +605 322 2029 | my-fobo.salutica.com.my