Hi! I’m in Australia and the online store has every single country listed for shipping… except Australia! How can I order this??
应用程式版本 | 1.0.0 |
---|---|
手机操作系统 | iOS 15 |
设备 | Iphone 11 |
Dear Sir/Madam Thank you for contacting FOBO, Unfortunately we can't sell FOBO Product to Australia until next notice because under the new standards products must have secure battery compartments to prevent children accessing the batteries and we are working on that. Should you have any issue arise, you may revert to us for further assistance by writing an email to "cx@my-fobo.com", We look forward to serving you better. Best Regards Customer Experience | Salutica Allied Solutions Sdn. Bhd. (a subsidiary of Salutica Berhad) 3 Jalan Zarib 6, Kawasan Perindustrian Zarib, 31500 Lahat, Ipoh, Perak, Malaysia T +605 320 6886 F +605 322 2029 | my-fobo.salutica.com.my
Thank you for your response. I understand. Is there an approximate time frame for the next release that is compliant with Australian requirements? An estimate would be appreciated even if it’s a ball park figure. Thanks, Michael
Dear Sir/Madam Thank you for contacting FOBO, Unfortunately we can't sell FOBO Product to Australia until next notice because under the new standards products must have secure battery compartments to prevent children accessing the batteries and we are working on that. Should you have any issue arise, you may revert to us for further assistance by writing an email to "cx@my-fobo.com", We look forward to serving you better. Best Regards Customer Experience | Salutica Allied Solutions Sdn. Bhd. (a subsidiary of Salutica Berhad) 3 Jalan Zarib 6, Kawasan Perindustrian Zarib, 31500 Lahat, Ipoh, Perak, Malaysia T +605 320 6886 F +605 322 2029 | my-fobo.salutica.com.my