Dear Sir/Madam Thank you for contacting FOBO Kindly provide us with below details for transferring ownership by writing an email to "cx@my-fobo.com" : 1. What is your email account that you logged-in for FOBO Bike 2 App in new App now? (It is available on top of the general setting page) 2. What was your email that you registered and installed sensors before in the old FOBO Bike App? 3. Send us a screenshot of the error message have you received during reinstalling sensors which is included with a sensor's ID. (Ensure sensor’s batteries are new) We look forward to serving you better. Best Regards Amir Bayati, Customer Experience | Salutica Allied Solutions Sdn. Bhd. (a subsidiary of Salutica Berhad) 3 Jalan Zarib 6, Kawasan Perindustrian Zarib, 31500 Lahat, Ipoh, Perak, Malaysia M +6016 787 3175 | my-fobo.salutica.com.my

Did they solve the issue. I’m having the same issue

No not yet, I am working with a fobo tech team on email, will let you know, as it stands still unable to use on another bike, fingers crossed