D. J. Williams
489 days ago
Fobo tire sensor fails upgrade
I have a set of fobo sensors on my car. I attempted upgrading one sensor FL and the app connects and the update counts up, but nothing else ever completes. The sensor remains dead as far as the app is concerned. How to resolve?
| 应用程式版本 | 1.0.0 |
|---|---|
| 手机操作系统 | iOS 15 |
| 设备 | 13 |
D. J. Williams
489 days ago
app stays this way forever
D. J. Williams
485 days ago
Done all the above. Same result - by the next drive the one sensor is unresponsive and in ERR state.
D. J. Williams
485 days ago
As attached
D. J. Williams
481 days ago
Nothing has changed. If the update completes, the sensor is dead as in the picture by the next day.
Seth Kaplan
455 days ago
Literally I’m experiencing the exact same problem. I’ve uninstalled and reinstalled the app multiple times. The sensor won’t update and is completely useless. What am I supposed to do to update it??
D. J. Williams
453 days ago
Mine remains completely useless as well. No help from Fobo people. Please let me know if you find a solution.
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Dear D.J Thank you for contacting FOBO and sorry for any inconvenience caused. We recommended you to following the below steps to reinstall FOBO Tire 2 App and then try to do Firmware upgrade and share results with us : 1. Logout in the user's profile page and uninstall FOBO Tire 2 App from your iPhone 2. Download and Reinstall FOBO Tire 2 App from App Store and Login with your email again 3. Accept and allow all App permissions , specially turn on Bluetooth and location service for FOBO Tire 2 App . 4. You should have your Car’s profile and sensors in your account, 5. Press and Hold on sensor's box in App and selection "Upgrade Firmware" 6. Continue through App instruction to upgrade sensors Please let us know how it goes, should you have any issue arise, you may revert to us by writing an email to "cx@my-fobo.com" for further assistance. Best Regards Amir Bayati Customer Experience | Salutica Allied Solutions Sdn. Bhd. (a subsidiary of Salutica Berhad) 3 Jalan Zarib 6, Kawasan Perindustrian Zarib, 31500 Lahat, Ipoh, Perak, Malaysia M +6016 787 3175 | my-fobo.salutica.com.my