Dear Joe Thanks for your report and we are sorry for any inconvenience caused,  Currently there is an issue in current FOBO Bike 2 app and google play, our team is working on that to solve it and release new version soon,  Please contact us in "cx@my-fobo.com" and we will share a link to download App, Your kind understanding and consideration is highly appreciated  Best Regards Amir Bayati FOBO Support Team