Dear Willard Thank you for contacting FOBO and we are sorry for any inconvenience caused. Kindly provide us with below details for investigating the issue by writing an email to "cx@my-fobo.com" : 1. What is your email account have you logged-in for FOBO Bike 2 App now? (It is available on top of the general setting page) 2. Send us a screenshot/photo of the sensor status in FOBO Bike 2 App 3. Send us a log files of your Bike's profile by going into App settings, then tap “Save and Send Log” and send to "cx@my-fobo.com" 4.Send us a screenshot of the error message have you received during reinstalling sensors. (Ensure sensor’s batteries are new with 3v and above) We look forward to serving you better. Best Regards Amir Bayati FOBO Support Team

I have 2 sets , can't login after App update, reset app, now have a system that is un usable as it says owned by another user, once they got your money they don't care , take them off , bin them & NEVER AGAIN will i purchase this product,

Dear Steve, Thanks for your report and we are sorry for any inconvenience caused, Please contact us in "cx@my-fobo.com" and we will share a link to download App, Your kind understanding and consideration is highly appreciated Best Regards Amir Bayati FOBO Support Team