thierry38
888 days ago
Fobo bike 2 doesn’t work
Hi I’m using the latest version 2.0.2 of the Fobo bike 2 application on my iPhone 6s with iOS 15.6.1 but it doesn’t work I can launch the application and access to the main page with my bike, the green cross on the tire is refresh but I’m unable to access to the detail (tire pressure and temperature) It worked with the previous version of the app
附加信息
| 应用程式版本 | 2.0.2 |
|---|---|
| 手机操作系统 | iOS 15 |
| 设备 | Iphone 6s |
thierry38
883 days ago
Hi, For information, I Uninstalled App and Reinstalled from App store, reconnect using the same email address. I retrieved my bike information and the app and the connection with the sensors are now working again Thanks
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Dear thierry38 Thanks for your report and we are sorry for any inconvenience caused. We recommended to Uninstall App and Reinstall from App store, Ensure you have accepted and Allowed all App permissions, Please write an email to fobo@salutica.com.my and share details If the issue still is persists, We look forward to serving you better. Best Regards Amir Bayati FOBO Support Team