Carl Munnelly
835 days ago
Issue with 1 Sensor
Fobo tyre 2 - Issue with 1 sensor the Rear nearside sensor showed low battery however replaced battery still showed battery low/empty. swapped battery with other sensor - low battery from rear nearside moved to other sensor which shows okay, battery from okay sensor moved to rear nearside showed showed battery empty. So obviously something wrong with rear nearside sensor - not recognising battery.
| 应用程式版本 | 1.0.0 |
|---|---|
| 手机操作系统 | iOS 15 |
| 设备 | Iphone XS |
amir.salutica@gmail.com
835 days ago
Dear Carl Thanks for contacting FOBO again and we are sorry for any inconvenience caused. Please send us a log files of your Car's profile by going into App settings, then tap “Save and Send Log” and send to fobo@salutica.com.my We look forward to serving you better. Best Regards Amir Bayati FOBO Support Team
Carl Munnelly
834 days ago
My vehicle is car APP 2.0.2 and within App settings there is NO feedback button to tap. I have 1)clear log 2) save/send log 3)contact us 4)terms& conditions 5)prvacy policy 6)user guide 7) visit fobo website 8) logout Used save/send log option via email as no feedback option
amir.salutica@gmail.com
833 days ago
Dear Carl Thanks for contacting FOBO again and we are sorry for any inconvenience caused. Please send us a log files of your Car's profile by going into App settings, then tap “Save and Send Log” and send to fobo@salutica.com.my We look forward to serving you better. Best Regards Amir Bayati FOBO Support Team
Carl Munnelly
832 days ago
I have already sent the log file to the email address supplied, what more can I do
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Dear Carl Thanks for contacting FOBO again and we are sorry for any inconvenience caused. Please send us a log files of your Bike profile by going into App settings, then tap “Feedback” and send to fobo@salutica.com.my We look forward to serving you better. Best Regards Amir Bayati FOBO Support Team