James Upton
1273 days ago
Sensor not working after replacing battery.
I changed the battery in one of my FOBO Bike 2 sensors. After reinstalling the sensor, I get this message: "Owner Sensor The sensor(00158807FF33) is already installed in Tire Position RT in Bike Name uptonjl. Please try a different sensor." However, in the app, for that sensor, it says "Not Installed" I have tried reinstalling and even taking the battery back out and reinserting it. What do I need to do to get the sensor working again? Thanks!
附加信息
| 应用程式版本 | 1.13.0 |
|---|---|
| 手机操作系统 | Android 9 Pie |
| 设备 | Samsung S8+ |
EstherHaus VanPeebles
1172 days ago
I had similar issue. Turned out to be the connection of the battery to the Fobo. I bent the tabs down to make sure there was contact with the battery, an that did the trick.
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Dear James Thank you for contacting FOBO, Please send Log-File to us by going into App settings, then tap “Feedback” and send to fobo@salutica.com.my. We look forward to serving you better. Best Regards Amir Bayati FOBO Support Team