On Tue 19/1/2016 10:46 PM, From: Christopher Rines
Unfortunately 3 of the batteries in the Tire Sensors are showing low battery after less than 3 days of use (see attached screenshot).
I know that it came with 4 new batteries but I was expecting the original batteries to last much longer than this...
On Tue 19/1/2016 10:56 PM, From Sameer < Sameer@salutica.com.my> Wrote:
Thanks for writing in to us.
Please take note, this could be because of the winter season as temperature is very low.
Battery voltage will drop when cold, but it will still work if there is sufficient capacity, and if parked in a garage, it will improve. That's why you are seeing fluctuation in the bars, batteries could have been drained for some reasons. In this case, I would suggest carrying 4 pieces of spare battery in the car, and if any signal ever goes dead, just change the batteries!
Please take note our app do some averaging over few cycles to show the exact battery level, if the battery indicator is showing two bars, three bars or red bar and the batteries are not old then don't worry the battery level will go back to normal.
On 17 Jan 2016, at 00:46, Sven Hunt Wrote:
Log file is attached. Please add your comment.
Going through batteries about every 6 months...
On Sun 17/1/2016 12:57 AM, From : Sameer <Sameer@salutica.com.my > Wrote:
Please take note, our app do some averaging over few cycles to show the exact battery level, if the battery indicator is showing two bars, three bars or red bar and the batteries are not old then don't worry the battery level will go back to normal.
Please don't change the batteries keep using the batteries. Do advise if you have faced any problem because of low battery, like sensor cannot connect, No signal, ERR.
Battery life span is up to 2 years and this life span is an estimate based on normal use at 23 °C. Battery life may vary according to usage and climatic temperature.
Battery life will change due to the reasons as below:
1) Frequent change of pressure threshold setting.
2) Disabling & enabling of sensors.
3) Release & pairing.
4) Removal & screw-on of sensors.
5) Operating under extreme cold/hot temperature.
6) Testing of product.
8) Trigger alarm.
9) Remove and install sensors to get all tire pressure balanced.
All these activities will drain a battery very fast and effect the battery life span.
Do feel free to feedback for further clarification. We are happy to help you.
On Tuesday, September 29, 2015,
From: James Hixson <jchix4040>
Why does location need to be on? Runs battery down fast!!
On Tuesday, 29 September, 2015 9:08 AM, From: Sameer Thakur <FOBO (Salutica Allied Solutions)>
Thanks for writing in to us.
Referring to your query, Location service is needed (not the gps per se ) as Apple has lumped many features in to this field. It will ensure Fobo tires functions as designed, mainly for alert functions, and also gauge pressure feature as required by mountain users. FOBO Tire does NOT use Location/GPS to track but to use a tool of smartphone OS in Location which provides alerts when App is not in the foreground.
Kindly take note, other apps can also cause the battery to drain fast. Please check the status of other apps for location service.
Please be assure we provide the best features with minimum power consumption as we are users ourselves.
Do feel free to feedback for further clarification.